Frequently Asked Questions

How do I know if my insurance is accepted?

Coverage varies depending on your plan. Rock Recovery Center works with a variety of insurance providers. We are here to help you find the best route to treatment at the most effective cost. Our insurance verification tool can help you find what your insurance covers.

Insurances accepted at Rock Recovery include:

  • Aetna
  • AmeriHealth
  • Blue Cross Blue Shield
  • Cigna
  • ComPsych
  • Coventry
  • Harvard Pilgrim
  • MultiPlan
  • Tufts Health Plan
  • United Health
  • Value Options

Can I pay for treatment without insurance?

We have various self-pay options for those without insurance. The Affordable Care Act (ACA) helps many of our clients find affordable health insurance. Since 2010, the act has made insurance companies view addiction as a disease, requiring them to offer the same coverage as other healthcare issues.

What type of therapy programs does Rock Recovery offer?FAQ

  • Individual Therapy
  • Group Therapy
  • Family Therapy
  • Cognitive Behavioral Therapy
  • Dialectical Behavioral Therapy
  • Motivational Enhancement Therapy
  • Psychodynamic Therapy
  • Trauma Therapy
  • Holistic Therapy
  • Adventure Therapy
  • Fitness Therapy
  • Holistic Therapy
  • Music & Art Therapy

What programs does Rock Recovery offer? 

What is Rock Recovery’s “abstinence-based” approach?

We structure our programs around abstinence. Our programs restructure the areas of our client’s lives that lead them to addiction. Instead of helping our clients live with their temptations, we help our clients find enough confidence to rise above their old unhealthy lifestyles. 

A significant pillar of our programs is relapse prevention. We encourage our clients to find satisfaction in joy in healthy areas of their lives, leading to long-term recovery.

What program will work best for me?

Each individual is different and comes from a unique circumstance. There is no cure-all for addiction. We offer several programs to cater to each person’s potential situation. Finding the best treatment for you is a critical aspect of recovery. Our highly specialized admission staff will work with you and your situation to determine the best program for you.

What types of disorders does Rock Recovery treat?

We treat many mental health issues along with alcohol and drug addiction at our facility. Since addiction commonly co-occurs with other mental health disorders, we take pride in our dual diagnosis program. Our addiction programs specialize in substances, including but not limited to alcohol, opiates, cocaine, benzodiazepines, heroin, meth, methadone, and prescription drugs. 

Mental health treatments include treatment for anxiety, depressive disorders, bipolar disorder, obsessive-compulsive disorder (OCD), post-traumatic stress disorder (PTSD), and more.

Where is Rock Recovery Center located?

We are located in West Palm Beach, Florida.

What separates Rock Recovery from other treatment centers?

Our addiction treatment center is not your typical treatment program. Some aspects that separate us from other programs include:

  • Regular adventure outings
  • Fitness-oriented 
  • Chiropractic care 
  • Licensed nutritional support
  • Small and specialized groups
  • Credentialed staff
  • Low client to therapist ratio
  • Trauma-focused 

Can I bring medications or supplements to treatment?

All medicines and supplements must be pre-approved by our staff before admission to Rock Recovery. If approved, our team will administer your prescriptions when appropriate. Each approved supplement must be unopened upon arrival at our treatment facility.

What can I expect in Rock Recovery’s Traditional Rehab program?

  • Individual Therapy
  • Group Therapy
  • Adventure Therapy (optional)
  • Medical Care
  • Psychiatric Care
  • Case Management Services
  • Employment Coaching
  • Aftercare Plans
  • Family Sessions
  • Weekly Drug Screening
  • Sober Living
  • Organized Transportation – to our clinical building daily
  • Transportation to AA Meetings
  • Transportation to the Fitness Center

What should I bring to inpatient treatment?

We aim to make our clients transition into our inpatient facility as smooth as possible. For many, the significant change may be shocking, but our staff is experienced and trained in expressing the ultimate support for our clients. We strive to help each of our clients recover as comfortably as possible, including transitions in and out of treatment. To help the process go smoothly, we have provided a list of what to bring and what not to bring.

What to bring:

  • Unopened over-the-counter medications and supplements
  • Approved prescription medications in their original containers
  • Government ID card (passport, driver’s license)
  • Insurance card and information
  • One week’s worth of clothes, or more (Athletic clothing, pajamas, swimsuit, socks, etc.)
  • Toiletries
  • Cosmetics (makeup, hair products, etc.)
  • Cigarettes
  • Hobby materials (art supplies, books, crochet hooks, etc.)
  • An alarm clock 

What not to bring:

  • Outside food
  • Weapons
  • Playing cards
  • Nail polish and nail polish remover
  • Unapproved medication or medication that is not prescribed to you by your doctor
  • Any substances containing alcohol (mouthwash)
  • Aerosols, candles, or incense
  • Pornography
  • Gaming consoles
  • Revealing clothes
  • Sports equipment 

What will my first day at Rock Recovery Center look like?

Frequently Asked QuestionsOnce you’ve decided to start your recovery, you will begin the admission process. Committing to treatment is not easy, but it is a monumental step toward a healthy and fulfilling life. Like most treatment centers, upon arrival, you will undergo a comprehensive medical evaluation. This will help our staff direct you toward the best course of action for your particular circumstances. 

Our medical staff will evaluate each patient’s physical and mental health. Following that, patients begin a detox program to ensure they are entirely sober when starting their road to recovery. We believe that ridding the body of any toxins or traces of substances will create a strong mental and physical foundation for a successful recovery. 

On your first day, staff members will take you on a tour of the facility. After the tour, you will meet each of our staff members and medical professionals. At Rock Recovery, we strived to make you feel comfortable and at home at our treatment facility. 

What happens after detox?

After detox, we continue monitoring our new client’s physical, social, and psychological status. We use this information to create the best recovery plan possible for each individual. We aim to understand each of our client’s environmental risk factors as well as their triggers. About half of individuals beginning drug or alcohol rehabilitation programs suffer from co-occurring disorders. These underlying mental health issues require precise treatment. We offer a specialized dual diagnosis program that treats addiction as well as any other mental health issues the patient may experience. This proven method of treatment is vital in understanding addiction and the role mental health plays in it. 

Does Rock Recovery offer treatment for co-occurring disorders?

Yes, we offer a specialized dual diagnosis treatment program.

What are Rock Recovery’s “sober living homes?”

Many of our clients live in sober living homes following inpatient treatment. Many individuals that complete inpatient treatment want to continue care. Therefore we offer a supportive home environment for our clients to continue their sobriety. Sober homes provide a support system that is imperative when battling addiction and potential relapse. Our sober homes offer a safe and comfortable place for our clients to practice essential life skills such as cleaning and cooking. Many clients reside in our sober homes for months at a time, continuing their journey of sober living. 

What are the rules of a sober living home?

  • No alcohol or drugs of any kind on the premises. Specific prescriptions must be pre-approved.
  • Residents living in our sober living homes must be able to afford their own expenses, including groceries and rent.
  • Each resident must participate in household activities involving chores and various meetings.
  • All residents must have completed detox and rehab treatment before living in a sober home.
  • Most facilities require at least five nights a week spent at the sober home. Work-related travel is an exception. 
  • Each resident will undergo random alcohol and drug screenings
  • Residents must agree to comply with any set curfews. 

Who is a good candidate for a sober living home?

  • Those with a history of relapsing
  • Those who do not have a safe or supportive home environment
  • People who do not have somewhere to live after inpatient treatment
  • Those who have family members who use drugs or alcohol at home
  • Those who lack an at-home support system

What are some amenities offered at Rock Recovery?Rock Recovery FAQ

Our clients have full access to several amenities. Each amenity is purposely designed to help with mental health and overall physical and mental recovery. Some fitness opportunities include:

  • Regular Adventure Outings
  • Daily CrossFit Classes
  • Chiropractic Care
  • Licensed Nutritional Support
  • Small and Specialized Groups
  • Credentialed Staff
  • Low Client to Therapist Ratio
  • Healthy Catered Meals

Can I tour the facility before enrolling?

Absolutely. Get in contact with us to schedule a tour. Here is a quick tour of our clinical space.

What types of holistic treatments does Rock Recovery offer?

  • Yoga
  • Adventure therapy
  • Art therapy
  • Nutrition therapy
  • Routiner exercise
  • Medication
  • Herbal treatments

Is confidentiality guaranteed?

Yes, confidentiality is wholly guaranteed.

What happens once I choose to admit?

The first step you should take is filling out the insurance verification form on our website. After the entry and essential paperwork are taken care of, we can begin the process of admission. Soon after, we will get in contact with you to discuss treatment options as well as your personal needs. Our experienced staff will offer advice as to what treatment options will likely work well for your particular circumstances. 

Our staff is eager to discuss your treatment goals and road to recovery. We will likely discuss your personal history and your financial capability to ensure each base is covered prior to treatment. Please feel free to reach out at any time. All calls are completely confidential and anonymous.