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The Renew Counseling Center, LLC, a Florida limited liability company doing business as Rock Recovery Center (“Rock Recovery,” “Rock,” “The Clinic” “us,” “we,” or “our”) is serious about protecting your online privacy. Rock Recovery operates the www.rockrecoverycenter.com website (the “Service”). This Privacy Statement and page explains and informs our views, practices and policies concerning privacy, the collection, use and disclosure of personal data when you use our Service, and the choices you have associated with that data. We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy.
Health and Medical Information
Certain health and medical information about you is protected under the Health Insurance Portability and Accountability Act (“HIPAA”) and applicable state law. This information may be provided by you online or offline, or may be collected by us from other methods such as through a health care provider. We protect covered health and medical information as required by HIPAA and applicable state law. Similarly, we may use covered health and medical information as permitted by HIPAA and applicable state law.
What personal information do we collect from the people that visit our blog, website or app?
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information or other details to help you with your experience.
When do we collect information?
We collect information from you when you visit our site, browse our site, register on our site, subscribe to a newsletter, respond to a survey, fill out a form or enter information on our site. This may be personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:
How do we use your information?
We may use the information we collect from you when you fill out a form and submit it, register, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
How do we protect visitor information?
No transmission of data over the Internet or any wireless network can be guaranteed to be 100 percent secure. We will, however, use a number of physical security methods (such as locks and alarm systems); electronic security methods (passwords and encryption methods); and procedural methods (rules regarding the handling and use of information) to protect the security and integrity of information submitted through this web site. Additionally, our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.
Do we use ‘cookies’?
Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links:
If you disable cookies off, you may experience a negative impact upon the usability of many websites. If you block cookies, you will not be able to use all of the features on our website, as some of our services will not function properly. However, you can still sign up to our email list, and/or place orders.
Your Data Protection Rights Under General Data Protection Regulation (GDPR)
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. The Renew Counseling Center, LLC aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.
In certain circumstances, you have the following data protection rights:
You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority.
Third Party Disclosure
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Third party links
Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en
We have not enabled Google AdSense on our site but we may do so in the future.
California Online Privacy Protection Act
According to CalOPPA we agree to the following:
Users are able to change their personal information:
How does our site handle do not track signals?
Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked. We do not support Do Not Track.
Does our site allow third party behavioral tracking?
It’s also important to note that we allow third party behavioral tracking
COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under 13, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation’s consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.
We do not specifically market to children under 13.
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
CAN SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect your email address in order to:
To be in accordance with CANSPAM we agree to the following:
If at any time you would like to unsubscribe from receiving future emails, you can email us at email@example.com, OR:
If you would like to access, correct, amend or remove any personal information we have about you, file a complaint, or simply would like more information from us, you can contact our Privacy Compliance Department at firstname.lastname@example.org, by phone at 1-888-322-7389, or by mail at:
The Renew Counseling Center, LLC DBA Rock Recovery Center
521 Northlake Blvd.
West Palm Beach, FL 33410